This User Policy is a legally binding agreement between you ("User") and UTNA SYSTEMS PRIVATE LIMITED ("Company") governing your use of the "Total Sheet" software and associated services. By accessing or using our services, you agree to adhere to the terms outlined below. 1. Definitions 1.1 User: Any individual or legal entity using the "Total Sheet" software. 1.2 Software: "Total Sheet," including all features, updates, and associated services provided by the Company. 1.3 Company: UTNA SYSTEMS PRIVATE LIMITED, headquartered at Presidency Zone 1, Kankanady Bendoorwell, Mangalore, Karnataka, India. 2. Registration and Access 2.1 User Obligations: Provide accurate and up-to-date registration details, including Email ID, Mobile Number, Business Address, and Company Type. Ensure the confidentiality of login credentials and promptly report unauthorized access. 2.2 System Requirements: Compatible Operating Systems: Windows 11 and macOS 2024+. Recommended Hardware: Desktop with a 24” monitor. Internet connection is required for cloud-based functionality. 2.3 Geographical Restrictions: The Software is licensed exclusively for use in Indian state regions. 3. Payment Terms 3.1 Subscription Fees: The present subscription fee for the Software, covering all available features, is [Insert Fee Amount]. Charges for future feature updates or additional functionalities will be communicated and billed separately. 3.2 Pricing and Taxation: All prices include GST (Goods and Services Tax) as per applicable Indian tax norms. The Company’s GSTIN is 29AADCU1926B1ZK. Users will receive a GST-compliant invoice upon successful payment. 3.3 Payment Methods: Accepted methods include Credit/Debit Cards, Net Banking, and UPI payments through RBI-registered banks. Payments are processed through secure, PCI-compliant gateways. 3.4 Payment Confirmation: Users will receive an email confirmation and receipt after payment is successfully processed. Access to the Software will be activated upon confirmation of payment.   3.5 Non-Payment or Delayed Payment: The Company reserves the right to suspend access to the Software in cases of non-payment or delayed payment. Reinstatement of access requires payment of outstanding dues, including any applicable penalties. 4. Data Loss Disclaimer 4.1 The Company is not responsible for any data loss, corruption, or damage occurring on the User’s computer, gadgets, or devices while using the Software. 4.2 Users are advised to maintain regular backups of their data to avoid potential losses. 5. Prohibited Activities 5.1 Users must not: Reverse-engineer, modify, or copy the Software. Share, resell, or sublicense the Software without prior written consent. Use the Software for any illegal or unauthorized purpose. 6. Service Availability 6.1 Support Hours: Monday to Friday, 9:00 AM to 5:00 PM IST (excluding national/regional holidays). 6.2 Technical Resolution: Issues will be resolved within four (4) working days, excluding weekends and holidays. 6.3 Downtime: The Company is not liable for disruptions caused by scheduled maintenance, network issues, or force majeure events. 7. Data Protection 7.1 The Company ensures that all User data is encrypted and complies with the Indian Personal Data Protection Bill. 7.2 User data will not be shared or sold to third parties without explicit consent. 8. Governing Law and Dispute Resolution This Policy is governed by the laws of India, and disputes shall be resolved in the courts of Mangalore, Karnataka.

A. Introduction This document is an electronic record under the Information Technology Act, 2000, and its applicable rules, as amended. This electronic record is generated by a computer system and does not require any physical or digital signatures. B. Compliance This document complies with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. It outlines the rules, regulations, privacy policy, and Terms of Use for accessing and using the domain name www.totalsheet.app (the “Website”), including the related mobile site and mobile application (collectively referred to as the “Platform”). C. Ownership The Platform is owned by Utna Systems Pvt. Ltd., a company incorporated under the Companies Act, 1956, with its registered office at Presidency Zone 1, Kankanady Bendoorwell, Mangalore, Karnataka, India (hereinafter referred to as "Platform Owner," "we," "us," or "our"). D. Scope Your use of the Platform and its services is governed by these Terms and Conditions (“Terms of Use”), as well as the applicable policies incorporated herein by reference. By using the Platform, you agree to these binding Terms and Conditions. E. User Definition For the purposes of these Terms of Use, “you,” “your,” or “user” refers to any individual or entity accessing or using the Platform. F. Acceptance of Terms ACCESSING, BROWSING, OR USING THE PLATFORM INDICATES YOUR AGREEMENT TO THESE TERMS. PLEASE READ CAREFULLY BEFORE PROCEEDING. G. Terms of Use 1.User Responsibilities You agree to provide accurate, complete, and updated information during registration. You are responsible for all actions performed through your registered account. 2.No Warranty The Platform and Services are provided “as-is” without warranties of any kind. We do not guarantee the accuracy, performance, or suitability of the information on the Platform for any specific purpose. 3.Assumption of Risk You use the Platform and Services at your own discretion and risk. We are not liable for your use or reliance on our Services. 4.Intellectual Property All content on the Platform, including but not limited to design, layout, and graphics, is proprietary to us. You have no claims to intellectual property rights over the content. 5.Unauthorized Use Unauthorized use of the Platform or Services may lead to actions against you under these Terms and applicable laws. 6.Charges and Payment You agree to pay any applicable fees associated with the Services you use. 7.Prohibited Activities You may not use the Platform for any illegal or prohibited purposes. 8.Third-Party Links The Platform may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of such third-party sites. 9.Legally Binding Transactions By initiating a transaction, you enter into a legally enforceable contract with the Platform Owner. 10.Indemnification You agree to indemnify and hold harmless the Platform Owner, affiliates, and representatives from any claims, damages, or legal actions arising from your breach of these Terms. 11.Limitation of Liability We are not liable for indirect, consequential, or special damages. Our total liability is limited to the amount you paid for the Services or Rs. 100, whichever is less. 12.Force Majeure We are not liable for delays or non-performance caused by force majeure events, such as natural disasters, strikes, or government actions. 13.Governing Law These Terms are governed by the laws of India. 14.Dispute Resolution All disputes shall be subject to the exclusive jurisdiction of the courts in Mangalore, Karnataka, India. 15.Contact Information For concerns or inquiries related to these Terms, contact us at: •Email: office@totalsheet.app •Website: www.totalsheet.app

Utna Systems Pvt. Ltd. operates software solutions under a SaaS (Software as a Service) model. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Information when you use our services, products, and website. By using our services or accessing our website, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. Information Collection and Use. To deliver and improve our software and services, we may collect and use personally identifiable information, including but not limited to: Name Phone number Email address Billing and postal address This information is collected to provide our services, facilitate customer support, and enhance user experience. We will not share your information with anyone except as described in this Privacy Policy. Log Data. When you access our website or services, we may automatically collect information referred to as "Log Data," which may include: Device details (e.g., browser type, operating system) IP address Usage statistics Content shared via our platform This data is used to analyze and improve our service offerings and ensure operational efficiency. Service Providers. We may engage third-party providers to: Facilitate the delivery of our SaaS solutions. Provide the Service on our behalf. Perform Service-related functions (e.g., hosting, data analysis). Assist in understanding how our Service is used. These third parties will have access to your Personal Information only to complete tasks on our behalf and are obligated to maintain confidentiality. Security. We are committed to protecting your Personal Information and have implemented industry-standard measures, including encryption and secure access protocols. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.   Links to Third-Party Sites. Our services and website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external sites. We encourage you to review the privacy policies of any external websites you visit. Changes to This Privacy Policy. Utna Systems Pvt. Ltd. reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page, and the updated policy will take effect immediately. Please review this page periodically to stay informed about any changes. Contact Us. If you have any questions, concerns, or suggestions about this Privacy Policy, please feel free to contact us: Email: support@totalsheet.app Website: www.totalsheet.app

Refund Process •Once the refund is approved, it will be credited to the original payment method within 6 to 14 working days. For further assistance, contact our customer support team through: Email: support@totalsheet.app Utna Systems Private Limited Presidency Zone-1, Kankanady Mangalore. 575002.